Learning to Zoom

Learning to Zoom

Video conference platform Zoom has become a staple in many offices, thanks to pandemic, work from home By Deborah Jeanne Sergeant Many tutorials on how to use the video conference platform Zoom are available on YouTube. Farah Mere months ago, many people had never heard or used Zoom or any other such plat- forms. How have area organizations adapted to meeting virtually? Chena L. Tucker, executive director of the Office of Business and Community Relations at the Workforce Development Board of Oswego County, said that her office had used Zoom and other platforms, like Google Meet, Google Hangouts and Webex. But not all employees were fully versed in their use when the pandemic ended in-person meetings. “There is always a learning curve when you are introducing new technologies, but with time and experience comes comfort,” Tucker said. “Overall, it has worked very well. We did find the need to upgrade our Zoom service package so that we could hold meetings beyond the 40 minutes allowed on the free version.” She said that her department uses Zoom for quarterly meetings, weekly briefings, scheduled open office and even social hours just to check in with one another. It’s a trend that to

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