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Executive director of the Greater Oswego-Fulton Chamber of Commerce on what the organization is doing to work with and help small businesses By Lou Sorendo Toomey Q.: As an affiliate of CenterState CEO in Syracuse, how has the Greater Oswego-Fulton Chamber of Commerce fared in the midst of COVID-19 and what have been the keys to sustaining your organization through these challenging times? A.: Our partnership and collaboration with CenterState CEO has been invaluable in the midst of COVID-19, allowing us to better support the Oswego County business community and work alongside our local municipalities and leaders as we work through the impacts of the pandemic. As a team, we increased our capability to respond to the hundreds of calls and requests for support we are receiving from members and community partners. To streamline our intake, we launched firstname.lastname@example.org. Each request is routed to an appropriate staff member, with the mission being to serve our business community efficiently. Since March 2020, we have consistently helped members to explore critical financing options, understand rapidly changing emergency regulations and share best practices for remote work and workplace safety. Q.: What kind of feedback have you received from chamber members in terms of