Excellus’ Crisis Plan Helps Company Pivot
Working from home, Melissa Gardner, executive vice president, population health engagement at Excellus BCBS, has to juggle work and kids. In a statement, she said: “We are supporting each other more than I would have thought possible,” she said about her colleagues at the insurer. Photo provided.

Excellus’ Crisis Plan Helps Company Pivot

Nearly entire workforce of 3,600 at Excellus still working from home. ‘We haven’t missed a beat,’ says regional president By Deborah Jeanne Sergeant Making an organization-wide shift in basic business…

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Surviving  COVID-19
Front of the current J.C. Penney store on the east side of Oswego. 

Surviving COVID-19

As Oswego J.C. Penney lingers, ex-employees recall retail of yesteryear When J.C. Penney filed for Chapter 11 bankruptcy protection earlier this year, many wondered about future of the department store…

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Healing the Budget

Hospitals are (almost) like businesses. They need to generate revenue to stay afloat. How do they do that? More and more they rely on additional revenue streams By Deborah Jeanne…

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