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NYS’s mask order has put employees on the frontlines of enforcement By Ken Sturtz Lt. Governor Kathy Hochul visiting an ice cream stand in Chittenango and thanking the workers for their mask-wearing efforts. In July, a woman lashed out at teenagers working at the Madison County stand when she was denied service after refusing to wear a mask. The incident drew statewide attention. The signs are posted everywhere. Supermarkets, restaurants, gas stations. Barber shops, big-box retailers, ice cream stands. They warn in no uncertain terms that face masks are required. Signs began popping up months ago after the Centers for Disease Control and Prevention recommended that Americans wear face masks in public to limit the spread of the coronavirus. Gov. Andrew Cuomo issued an executive order requiring a mask or a face covering in public and in situations where social distancing isn’t possible. But the governor’s mask order became a flashpoint, sending a public health issue headlong into a polarizing political debate. Enforcement has mostly fallen to businesses and their employees — who often lack training to handle potentially volatile situations. They have found themselves on the receiving end of verbal attacks and even violence from angry customers. “I would